Service Engineering

The PLP team of factory trained service engineers and product specialists is committed to customer satisfaction, working actively in the field to support our complete range of scientific instrumentation.

Our product specialists, with years of practical experience in their respective fields and comprehensive product knowledge are able to provide the detailed application support and training required to ensure that you can realise the full potential of your instrumentation.

On-going training, a close working relationship with our suppliers and years of field service experience enables our skilled engineers to fix your instrumentation in the most expedient timeframe, minimising costly and frustrating downtime.

In addition to breakdown service support, Pacific Laboratory Products offers a range of service agreement options that enable you to tailor a package to suit your needs.

A service agreement with Pacific Laboratory Products will ensure your instrumentation is fully maintained in accordance with the manufacturer's recommendations. This can include validation of our pH and conductivity meters utilising certified precision resistors and electrode simulators to meet your QA requirements.

To avoid any unexpected service costs, you may wish to consider our comprehensive service cover which provides fixed service costs in addition to the scheduled maintenance service.

Pacific Laboratory Products’ Service Agreements present you with an opportunity to optimise the performance, reliability and service life of your valuable instrumentation.